A mission-critical project is spinning out of control. Failure will mean lost customers, lost revenues, lost prestige for a venerable financial institution and - no doubt - lost jobs. Can anyone or anything save it?
"Sue Johnston has turned the explication of effective workplace communication strategies into a page-turning narrative that I couldn't put down. Both practical and passionate, this is a story that will make you think about the power of self-awareness, listening, learning and being positive - the cornerstones of communications that deliver business - and personal - results. A must-read whether you work in a corporate environment or the local cafe." - Debbie Weil, CEO of Voxie Media and author of The Corporate Blogging Book.